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CHERIE TAN

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    Managing Customer Risk and Churn
    C T
    • May 18
    • 4 min

    Managing Customer Risk and Churn

    "How quickly can you fix it?" When I started my career in software development sales, the most common post-sale question I'd get is, "How...
    6 views0 comments
    6 Questions to Define Customer Impact In A Startup
    C T
    • May 14
    • 5 min

    6 Questions to Define Customer Impact In A Startup

    As a Customer Success Manager (CSM), I meet regularly with my customers to better understand their experience with our product and work...
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    © 2023 by Cherie Tan

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